Frequently Asked Questions
To help answer some frequently asked questions we created this list. Can't find the answer to your question contact us here.


DO I NEED A HAIR CUT OR A TRIM?
When does a "quick trim" become a haircut? This is an easy one, the answer is all trims, quick or otherwise are haircuts. There is no difference in technique, time or skill - rather a "trim" is just another term for a haircut.

WHAT IS A NEW STYLE OR A MAINTENANCE CUT?
We charge a little more for new style cuts as new style cuts take longer as we take time to discuss your preferences before cutting and styling your hair. In comparison, a style maintenance cut is simply that - we are simply refreshing your look and shortening your layers or existing style.
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WHY ARE BARBER SERVICES DIFFERENT TO OTHER HAIR SERVICES?
Depending on when a stylist underwent training and their apprenticeship at Tafe, stylists may have been trained in barber services such as beards, fades, skin fades and cut-throat shaves. Luckily, a number of our team are trained in barbering as well as being qualified hairdressers but, with the addition of a dedicated barber - TRIBECA have all your hair needs covered.

WHY DO I NEED A SHAMPOO INCLUDED IN MY CUT SERVICE?
We no longer provide "dry cuts" as cutting hair is intricate and requires hair to be wet to stretch and sit properly when cut. After consultation with our team and evaluation of "dry cut" and prewashed hair cut finishes, we determined that a professional cut needs to include a shampoo service.

WHY DO I NEED STYLING WITH A CUT?
Like a shampoo, finishing a cut with styling allows our stylists to ensure that your haircut is sitting properly when it's dry. Styling also allows us to discuss your home styling routine, try and discuss styling products which may be suitable. We believe a professional haircut isn't professional without a styled finish.

WHY IS OUR HAIR COLOUR & STYLING PRICED BY HAIR LENGTH?
We pride ourselves on being fully transparent with our clients, especially with pricing their services. Our hair pricing structure considers the product and stylist time required to lighten, colour or style your hair, with longer or thicker hair priced higher due to the additional product and time required. Our pricing guide can be found here.

WHY DO I NEED STYLING WITH A COLOUR OR HIGHLIGHT?
Understandably, we need to dry your hair after a colour or highlight service to ensure that we have achieved your desired result. While drying and styling we are also confirming your colour or lightener application and processing to ensure a quality, uniform finish. We include a styled finish with all our hair colour or highlight packages to ensure we deliver a professional result.

WHAT IS GENDER NEUTRAL PRICING?
We recently adjusted our prices to do away with antiquated gendered pricing to ensure we offer fairness and equality to all clients. Our new pricing model is based on time, degree of technical difficulty and experience of our team.